Last updated: November 13, 2026

Refund Policy

This policy covers two things: your Kupa subscription, and purchases you make from stores that use Kupa.

1. Kupa subscriptions

You can cancel any time. You won't be charged for the following month.
Kupa does not give refunds or credit for partial months, except where the law requires it or Kupa charged you in error.
Think we made a billing error? Email support@usekupa.com within 30 days of the charge.

2. Purchases from stores that use Kupa

Each store sets and handles its own refunds. Kupa is not the seller.
For a return or refund, contact the store. Your receipt shows the store's refund policy and how to reach them.

Questions? Contact support@usekupa.com